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Cultivating The Customer Payment Experience: How Payment Terminal Stands Elevate The Point of Sale

WARMINSTER, PA, MARCH 21, 2025 –

Today’s Retail Environment

In line with emerging industry trends and challenges, the retail environment is constantly evolving. Today’s consumers have ever-higher expectations whether with regards to products and services, store design, payments, or the shopping experience as a whole. With this in mind, retailers continually strive to keep up with industry changes while keeping a keen focus on one overarching component: the customer experience. 

The Payment Landscape

Like the retail landscape more broadly, the payment landscape is also in a constant state of evolution as new payment methods, industry standards, and technologies come into play. With the continued shift of customer preferences away from cash, coupled with continued advancements in payment technology and the payment process, the industry has undergone a significant transformation.

In 2025, consumers have multiple payment options available to them; some of which include digital wallets, apple pay, and traditional debit/credit card payments. As such, retailers must be equipped to accept these various payment methods in order to prevent customer frustration and ensure a positive payment experience. As will be explored throughout this blog, it is vital that retailers keep pace with the evolving payments landscape for a variety of reasons. 

What Are Payment Terminal Stands?

Payment terminal stands are a specific type of technology mounting hardware used at the point of sale to safely and securely mount payment terminals. Payment terminal stands, such as those from Havis, are available in a wide range of styles and for a variety of payment terminals from leading providers such as Ingenico, Pax, Verifone, Castles, and more. 

The Benefits of Payment Terminal Stands

The benefits of implementing payment terminal stands are wide ranging. 

Protect Technology

One of the main benefits of payment terminal stands is the protection they offer valuable payment technology. To prevent accidental damage and/or criminal activity (e.g. theft, tampering), it is best practice to secure a payment terminal to the appropriate stand, and subsequently, the stand to a countertop. In turn, many payment terminal stands also offer integrated cable management which helps to ensure all device cables are hidden and protected. Ultimately, ensuring payment terminals are adequately protected helps to reduce the chance of device downtime, thus boosting customer satisfaction with the payment experience. 

Protect Customer Data

Not only do payment terminal stands protect payment technology itself, but they also help to safeguard customers’ financial information. In recent years, criminal activity has been on the rise, with retailers facing a particular challenge vis-à-vis the criminal installation of card skimming devices. Once installed, card skimmers are incredibly difficult to detect meaning that customer payment details are at risk of being stolen during the payment process. As such, one of the key aspects that a business should consider when selecting a payment terminal stand is the level of security it provides. At Havis, we understand the significant role stands and related security accessories can play in ensuring secure transactions and creating a trusted payment experience.

Compliance with Industry Standards

Another important benefit of payment terminal stands is that they enable retailers to meet key industry standards. Governed by the Payment Card Industry Security Standards Council (PCI SSC), there are a number of set rules and regulations that retailers must be aware of. With the appropriate payment terminal stands, retailers can be on their way to achieving PCI DSS compliance.

Organization

By getting payment devices up off the counter and keeping cables tidy and protected, payment terminal stands help to create an organized point of sale. With a clutter-free checkout, retailers can boost employee productivity while also promoting a positive brand image. Plus, by optimizing space at the point of sale, retailers can also maximize its use with small product displays that may entice customers to add to their purchase. 

Aesthetics

Following the above, payment terminal stands also offer aesthetic benefits. By mounting payment technology and keeping it off the counter, retailers can achieve a tidy and organized point of sale. Likewise, some payment terminal stands, such as those from Havis, offer seamless integration with payment devices themselves, which again helps to create a sleek, aesthetic image. Ultimately, with an organized, professional, and aesthetic checkout, customers are more likely to walk away with a positive impression. 

Improve User Experience

In order to provide the best user experience possible, retailers must consider several key aspects such as the payment hardware and the payment software (e.g. the operating system, the payment gateway). Considering the hardware aspect in particular; retailers would also be wise to periodically gather customer feedback with regards to the payment terminal set-up as poorly positioned and inaccessible payment terminals can be a source of customer frustration. If a user-friendly interface is provided (i.e. if payment terminals are securely mounted/accessible and if they run smoothly), retailers can better ensure a seamless payment experience. 

Havis Payment Terminal Stands

As an industry-leader, Havis offers an ever-growing selection of payment terminal stands for many of the market’s leading payment terminals. 

NEW Havis Stands for Ingenico Axium RX7000 Payment Terminals

As a leading global provider of end-to-end technology mounting solutions, Havis is proud to introduce a brand new collection of payment terminal stands for the Ingenico Axium RX7000 payment terminal. Engineered to meet the demands of high-traffic retail environments, these innovative new stands combine durability with experience-enhancing features. 

Key Features

  • Round & Square Base Options: Select the ideal stand for your specific business needs; these new stands are available in both round and square base variations.

  • Full Camera View: Streamline the payment process and improve the payment experience overall with unhindered camera access. Havis worked in close partnership with Ingenico to verify that the new stands provide a full camera view.

  • Integrated Cable Management: Optimize the point of sale and ensure customers have a smooth payment experience by keeping device cables out of harm’s way.

  • Optional Security Upgrades: Looking for additional security, now or in future? These innovative new stands offer retailers the option to add security accessories such as a rear-locking add-on kit and lower anti-skimming add-on kit (sold separately). With these additional security accessories, retailers can safeguard transactions and ensure a positive payment experience. 

Conclusion

As this blog has explored, payment terminal stands offer retailers a swathe of benefits. With the rise of criminal activity, such as theft and card skimming, it is becoming evermore important for retailers to provide added protection for both technology and customer data. With Havis’s industry-leading payment mounting solutions, retailers can streamline the payment process and rest assured that they are offering a superior payment experience.

For more information on Havis’s payment terminal stand portfolio, click here

ABOUT HAVIS

Havis, Inc. is a privately held, ISO 9001-certified company that is the leader in providing robust and reliable end-to-end technology mounting and mobility solutions in demanding environments. The Havis legacy dates back over 80 years as a trusted designer and manufacturer of critical equipment that ensures technology is accessible, secure and reliable.

Havis’s engineering and manufacturing teams are committed to consistently researching and developing unique products and solutions for a range of industries worldwide. With headquarters in Warminster, PA, and additional locations in Plymouth, MI, Burnsville, MN, and in the UK, Havis currently employs more than 400 team members. For more information on Havis, please call 1.800.524.9900 or visit http://www.havis.com.

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